What is your return policy?

We want you to be 100% satisfied with your Droppin Jewels purchase. Items in new condition (unworn/unwashed) can be returned or exchanged within 30 days of delivery. Please note that original shipping charges are non-refundable. If we made a mistake or the item arrived defective, please contact us here and we’ll make things right.

To return or exchange an item please follow the steps below:

  1. Include a copy of the packing slip or confirmation email from your order and note the new size of the item desired.

  2. Mail your return to:
    Droppin Jewels
    Attn: Returns/Exchanges
    11025 Westlake Drive
    Charlotte, NC 28273

  3. Once your return is received, your new item(s) will be shipped out at no additional cost or we will issue your refund.